Service%20Excellence

In today’s IT world of shrinking revenues and budgets, service management is critical to achieve customer and business satisfaction.

Service%20Excellence

IT service providers must offer service excellence and demonstrate their value for money. We can show you how.

Service%20Excellence

Behind every successful IT service provider you’ll find a service management software product.

Service%20Excellence

But many of the available tools or products on the market today require extra time and effort to configure, integrate, or implement.

Service%20Excellence

Our software solutions provide the ultimate combination of process automation, functionality, integration and flexibility. Let us show you how.

Some organizations attempt the all inclusive approach and try to implement too much too fast - and they fail.

The result is a very slow adoption rate and little or no ROI on the service management tool investment.

Our knowledge coupled with years of experience allows us to bring a blend of expertise and proven delivery capabilities to our clients that no other vendor can provide.

We pride ourselves on our ability to get the job done on time, on budget and above the expectations of our customers. What can we do for you?

level up

Time to Level Up

Stroma is an IT services company that helps organizations make significant improvements in the cost, quality, and level of IT and business services that they provide to their business and customers. We achieve this by effectively combining people, partners and process with leading edge service management advanced software and solutions.

Our knowledge coupled with years of experience allows us to bring a blend of expertise and proven delivery capabilities to our clients that no other vendor can provide.

We deliver our projects on time, on or under budget, and we exceed our customers’ expectations.

Through our partners, staff and strategic alliances, Stroma brings to its clients a syndicate of in-depth skills and abilities providing consulting, training, project management, implementation, and support services that strive to maintain and reduce the Total Cost of Ownership for Infrastructure Technology and Service Excellence delivery.

Our after-service support is exceptional and focused around the principles of continuous service management. Think of us as a high end boutique store that delivers outstanding value at competitive prices.

Why do customers want to speak to us

 

Our highly experienced & talented group of professionals
can help you ensure ongoing business success.


We Represent Marval North America

Marval North America is one of North America's premier Service Management organizations and is Marval's authorized value-added re-seller and distributor in Canada, the US, and the Caribbean for Marval Software UK.

Marval North America specializes in ITSM and ITIL® based software solutions, including: sales, implementation, support, project management, consulting, and training. Marval North America has extensive experience working in both public and private sectors. Our team brings a breadth of experience in helping organizations improve the cost, quality and level of IT service delivery by melding people, process and technology.

We offer complete on-premise and hosted software solutions. Our post-sales support is exceptional and focused around the principles of continuous service management. Think of us as a high-end boutique shop that delivers outstanding value at competitive prices. Stroma's IT Service Management division offers: Marval's MSM Integrated Service Management software and ongoing support that underpins ITIL® and ISO 20000 training, consultancy and implementation services.

Learn More

We Offer Professional Consulting & Resourcing Services

Stroma's consultants have earned the respect of their clients because they are seasoned veterans of the IT world and have consistently delivered results in line with their clients' specifications.

We pride ourselves on our ability to get the job done on time, on budget and above the expectations of our customers. Our services are focused around the delivery and management of large scale, complex IT infrastructures.

Our resources, including our senior staff and company principals, have worked with large complex client needs.

Our experience spans the areas from project management to highly specific technical skills as required by our clients. Through our partners, staff and strategic alliances, Stroma brings to its clients a grouping of in-depth skills and abilities providing Project and Implementation Services that strive to maintain and reduce the Total Cost of Ownership for Infrastructure Technology.

Learn More